Job Description
We are looking for a highly motivated Entry Level IT Support Specialist to join our growing team in Virginia Beach. This is a fantastic opportunity for recent graduates or career changers to launch a career in technology with no prior experience required. We provide comprehensive training and mentorship to help you succeed.
Why Join Us?
- Comprehensive training program for beginners.
- Career growth opportunities in a fast-paced tech environment.
- Competitive benefits package including health, dental, and vision.
- Modern office environment in the heart of Virginia Beach.
If you are a problem solver with a passion for technology and a desire to learn, we want to hear from you.
Responsibilities
- Provide technical support and troubleshooting for hardware and software issues.
- Assist in the setup, configuration, and maintenance of computer systems and networks.
- Manage and respond to help desk tickets in a timely manner.
- Collaborate with senior IT staff to learn best practices in system administration.
- Conduct basic network diagnostics and user training sessions.
Qualifications
- High school diploma or equivalent required; Associate’s degree in IT or related field is a plus.
- Basic computer literacy (Microsoft Office Suite, Windows OS).
- Strong communication skills and the ability to explain technical concepts to non-technical users.
- Reliable, punctual, and detail-oriented.
- Willingness to learn new technologies and complete on-the-job training.