Job Description
Join our dynamic tech team as an Entry-Level IT Support Specialist in Tulsa! We're urgently seeking passionate individuals ready to launch their IT careers. No experience? No problem! We provide comprehensive training and mentorship to transform your enthusiasm into expertise. Enjoy competitive benefits, flexible work arrangements, and the opportunity to grow with one of Oklahoma's fastest-growing tech firms. Apply today – positions fill fast!
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Manage helpdesk tickets and user inquiries
- Deploy and configure workstations, laptops, and peripherals
- Assist with network monitoring and basic troubleshooting
- Document IT processes and maintain knowledge base
- Collaborate with senior IT staff on system improvements
- Participate in cybersecurity awareness initiatives
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- Basic understanding of Windows/macOS operating systems
- Strong problem-solving and communication skills
- Ability to learn new technologies quickly
- Customer service mindset with patience and empathy
- Valid driver's license (for occasional hardware pickups)
- CompTIA A+ certification preferred but not required