Job Description
Launch your career in technology with our comprehensive paid training program! TechGrowth Solutions is seeking motivated Entry Level IT Support Specialists in Atlanta to join our dynamic team. No prior experience required – we invest in your growth through industry-leading certifications and hands-on mentorship. Enjoy competitive benefits, flexible scheduling, and clear pathways to advancement in one of America's fastest-growing tech hubs.
Responsibilities
- Install, configure, and troubleshoot hardware/software systems
- Provide end-user support via phone, email, and in-person
- Document technical issues and resolutions in ticketing systems
- Collaborate with senior engineers on network infrastructure projects
- Participate in ongoing technical training sessions
- Maintain security protocols for company systems
- Assist with hardware inventory and asset management
Qualifications
- High school diploma or equivalent (degree preferred)
- Basic computer literacy and troubleshooting skills
- Strong communication and problem-solving abilities
- Eagerness to learn technical concepts and certifications
- Valid driver's license (for occasional site visits)
- Ability to work flexible hours including weekends
- Passion for technology and customer service
- No experience required – training provided!