Job Description
Join our dynamic tech team as an Entry-Level IT Support Specialist in Dallas! We're urgently seeking passionate tech enthusiasts to deliver exceptional user support and maintain our digital infrastructure. This is your gateway to a thriving IT career with growth opportunities, mentorship, and competitive benefits.
Our fast-paced environment values innovation and collaboration. You'll gain hands-on experience with cutting-edge systems while working alongside industry experts. If you're ready to launch your IT journey and make an immediate impact, apply today!
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop systems and peripherals
- Document IT procedures and maintain accurate service logs
- Collaborate with senior team members on system upgrades and projects
- Deliver user training on new technologies and best practices
- Monitor system performance and troubleshoot security incidents
- Support cloud infrastructure and SaaS applications
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- Basic knowledge of Windows/Linux operating systems
- Familiarity with networking fundamentals (TCP/IP, DNS)
- Strong problem-solving and communication skills
- Customer service orientation with patience and empathy
- Ability to work independently and in team environments
- CompTIA A+ certification (preferred but not required)
- Eagerness to learn new technologies quickly