Job Description
Join our dynamic IT team in Wichita, KS! We're urgently hiring an Entry-Level IT Support Specialist to deliver exceptional technical assistance to our growing client base. This is your chance to launch your IT career with a forward-thinking company offering competitive pay, comprehensive benefits, and rapid growth opportunities. Don't miss this urgent opening!
Responsibilities
- Provide first-level technical support for hardware, software, and network issues
- Install, configure, and maintain desktop systems and peripherals
- Document technical issues and resolutions in our ticketing system
- Collaborate with senior IT staff on infrastructure projects
- Assist with cybersecurity best practices implementation
- Train end-users on new technologies and systems
- Monitor system performance and proactively address potential issues
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- Basic knowledge of Windows OS, networking, and security protocols
- Strong troubleshooting and problem-solving abilities
- Excellent communication and customer service skills
- CompTIA A+ certification preferred (or willingness to obtain)
- Ability to work independently and in a team environment
- Valid driver's license and reliable transportation