Job Description
Join our dynamic team as an Entry Level IT Support Specialist in Indianapolis! We're urgently hiring passionate tech enthusiasts ready to launch their careers. At TechSolutions Inc., we foster innovation and professional growth through hands-on experience with cutting-edge technologies. This full-time role offers comprehensive training and a clear path to advancement within our expanding IT department. Don't miss this opportunity to become part of a company that values fresh perspectives and invests in talent.
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop/laptop systems
- Document troubleshooting steps and solutions in ticketing systems
- Collaborate with senior IT staff on complex infrastructure projects
- Assist with cybersecurity protocols and data protection measures
- Train employees on new technology implementations
- Monitor system performance and proactively address potential issues
Qualifications
- Associate's degree in IT, Computer Science, or related field (or equivalent experience)
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking concepts (TCP/IP, DNS)
- Strong problem-solving and communication skills
- Ability to work independently and as part of a team
- CompTIA A+ certification preferred but not required
- Valid driver's license and reliable transportation