Job Description
We are looking for motivated, ambitious individuals to join our rapidly expanding team as Entry Level IT Support Specialists. If you are eager to launch a career in technology and have a passion for helping others, this is the perfect opportunity for you. We offer comprehensive training and a clear path for advancement.
Don't let a lack of experience hold you back—we value potential and attitude over everything else. Join us in Colorado Springs and start building your future today.
What You'll Do:
- Provide top-tier technical support to internal employees and clients via phone and email.
- Troubleshoot hardware and software issues for desktops, laptops, and peripherals.
- Assist in the setup and configuration of new workstations and network devices.
- Maintain accurate records of all support tickets and resolutions in our CRM system.
- Collaborate with senior IT staff to implement new software updates and security patches.
- Conduct regular system checks to ensure optimal performance and security.
What We're Looking For:
- High school diploma or equivalent required.
- Basic computer literacy and familiarity with operating systems (Windows/Mac).
- Strong desire to learn and a proactive attitude towards problem-solving.
- Excellent written and verbal communication skills.
- Ability to work in a fast-paced, team-oriented environment.
- Reliable internet connection and a quiet workspace if working remotely.
Apply now to become the next member of the Apex Tech family!
Responsibilities
- Provide top-tier technical support to internal employees and clients via phone and email.
- Troubleshoot hardware and software issues for desktops, laptops, and peripherals.
- Assist in the setup and configuration of new workstations and network devices.
- Maintain accurate records of all support tickets and resolutions in our CRM system.
- Collaborate with senior IT staff to implement new software updates and security patches.
- Conduct regular system checks to ensure optimal performance and security.
Qualifications
- High school diploma or equivalent required.
- Basic computer literacy and familiarity with operating systems (Windows/Mac).
- Strong desire to learn and a proactive attitude towards problem-solving.
- Excellent written and verbal communication skills.
- Ability to work in a fast-paced, team-oriented environment.
- Reliable internet connection and a quiet workspace if working remotely.