Job Description
Join Our Growing Team in Chicago, IL
We are urgently hiring motivated individuals to start their career in Information Technology. At Apex Digital Systems, we believe in nurturing talent and providing the tools you need to succeed. We are looking for an Entry Level IT Support Specialist to join our dynamic team.
Whether you are fresh out of school or looking to pivot into the tech industry, this is your opportunity to work with cutting-edge technology in a collaborative environment. We offer comprehensive training and a clear path for advancement.
Why Apply?
- Competitive entry-level salary with annual performance reviews.
- Full benefits package (Health, Dental, Vision, 401k).
- No prior experience required – training provided on the job.
Responsibilities
- Provide first-level technical support and troubleshooting for hardware, software, and network issues.
- Assist employees with password resets, account access, and software installations.
- Monitor system performance and respond to alerts to ensure minimal downtime.
- Maintain accurate records of incidents and resolutions in the IT helpdesk system.
- Collaborate with senior IT staff to deploy new hardware and software updates.
- Conduct basic maintenance on office equipment and peripherals.
Qualifications
- High School Diploma or GED required; Associate’s degree in IT or related field is a plus.
- Basic understanding of computer operating systems (Windows, macOS) and office applications.
- Strong problem-solving skills and a logical approach to troubleshooting.
- Excellent verbal and written communication skills.
- Ability to work independently and as part of a team in a fast-paced environment.
- Eagerness to learn new technologies and complete training programs.