Job Description
Are you looking for a career in Information Technology with immediate hire opportunities? Apex Tech Solutions is expanding our team in Chicago, IL and is seeking motivated individuals to join our support division. We offer comprehensive training and a clear path for career growth. If you are ready to start tomorrow, apply today and become part of our dynamic workforce.
Responsibilities
- Provide first-level technical support and troubleshooting for hardware and software issues.
- Assist in the deployment and configuration of new workstations and devices.
- Document technical issues, resolutions, and customer feedback in the ticketing system.
- Collaborate with senior engineers to learn best practices and advanced troubleshooting techniques.
- Perform routine system maintenance and updates to ensure optimal performance.
- Communicate technical concepts clearly to non-technical users.
Qualifications
- High school diploma or equivalent (Bachelor's degree preferred).
- Basic computer literacy and understanding of operating systems.
- Strong problem-solving skills and attention to detail.
- Excellent verbal and written communication skills.
- Ability to pass a background check and drug screening.
- Willingness to learn new technologies and adapt to a fast-paced environment.