Job Description
Launch your tech career with comprehensive training at TechGrow Solutions Inc. We're seeking motivated individuals to join our IT Support team in Indianapolis – no prior experience required! Our paid 8-week training program covers networking, security, and system administration, ensuring you gain industry-recognized certifications. Enjoy mentorship from senior engineers, a modern hybrid work schedule, and clear advancement paths. Work with Fortune 500 clients while building skills that last a lifetime.
Responsibilities
- Install, configure, and troubleshoot hardware/software systems
- Provide Tier 1 support for 500+ enterprise users via phone, chat, and remote access
- Document technical issues and resolutions in ticketing systems
- Collaborate with cross-functional teams on infrastructure projects
- Adhere to cybersecurity protocols and compliance standards
- Participate in continuous skill development sessions
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving and communication abilities
- Willingness to obtain CompTIA A+ certification during training
- Reliable transportation to our downtown Indianapolis hub
- Passion for technology and eagerness to learn
- Ability to lift 20 lbs for equipment maintenance