Job Description
Launch your career in technology with TechSolutions Inc. – a leader in innovative IT solutions! We're urgently seeking motivated Entry Level IT Support Specialists in Jacksonville, FL. No experience necessary – we provide comprehensive paid training to transform your passion into a professional career. Join our dynamic team and gain hands-on experience with cutting-edge systems while contributing to Fortune 500 clients. Enjoy competitive benefits, growth opportunities, and a supportive culture that values your development. Don't miss this urgent opportunity to start your tech journey!
Responsibilities
- Provide technical support to clients via phone, email, and remote assistance
- Install, configure, and troubleshoot hardware/software systems
- Document technical issues and solutions using ticketing systems
- Collaborate with senior engineers on complex network infrastructure
- Conduct routine system maintenance and security updates
- Train end-users on new technology implementations
- Participate in rotational on-call support schedule
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic knowledge of Windows/macOS operating systems
- Strong problem-solving and analytical abilities
- Excellent verbal/written communication skills
- Ability to work independently and in team environments
- Valid driver's license (for occasional client visits)
- CompTIA A+ certification (or willingness to obtain post-hire)