Job Description
Join our dynamic team in Charlotte as an Entry-Level Associate! No experience necessary – we provide comprehensive paid training to launch your career in technology. This is your chance to grow with a forward-thinking company offering mentorship, competitive benefits, and clear advancement paths. We're seeking motivated individuals ready to build foundational skills in a supportive environment.
Why Join Us?
- Free industry-specific training (value: $5,000)
- Career progression within 12 months
- Health/dental/vision benefits
- 401(k) with company match
- Flexible remote options post-training
Responsibilities
- Complete comprehensive training modules in software systems and client protocols
- Provide exceptional customer support via phone and digital channels
- Document interactions accurately in CRM systems
- Collaborate with senior team members on complex cases
- Adapt to evolving industry standards and tools
- Meet performance metrics during and after training
- Participate in weekly skill-building workshops
Qualifications
- High school diploma or equivalent (degree preferred)
- Strong communication and problem-solving skills
- Basic computer literacy (MS Office suite)
- Ability to learn technical concepts quickly
- Customer service mindset (retail/hospitality experience a plus)
- Reliable transportation to Charlotte office
- Passion for professional growth