Job Description
Are you looking for a career change or your first job in the technology sector? Apex Tech Solutions is currently hiring Entry Level Customer Service & Technical Support Representatives in Austin, Texas. We are looking for motivated individuals who are eager to learn and grow with a leading industry provider.
We offer comprehensive paid training and a clear path for advancement. No prior technical experience is required—just a positive attitude and a desire to help others. Join a dynamic team where your growth matters.
Why Join Us?
- Immediate Hire Opportunities
- Paid On-the-Job Training
- Career Advancement Paths
- Competitive Benefits Package
Responsibilities
- Assist customers via phone, email, and chat with technical inquiries and account support.
- Diagnose and troubleshoot basic technical issues to ensure client satisfaction.
- Document customer interactions and issue resolutions accurately in our CRM system.
- Collaborate with senior team members to learn best practices in technical support.
- Provide clear, friendly, and professional communication to diverse client bases.
Qualifications
- High school diploma or equivalent (GED) required.
- Strong written and verbal communication skills.
- Ability to work in a fast-paced, dynamic environment.
- Basic computer literacy and willingness to learn new software.
- Reliable internet connection and computer (if remote option is available).