Job Description
Launch your career in technology with our comprehensive paid training program! TechGrow Solutions is seeking motivated Entry-Level IT Support Specialists in Jacksonville. No prior experience required – we provide all necessary training to transform you into a tech professional. Join our dynamic team and gain hands-on experience with network administration, cybersecurity fundamentals, and cloud technologies. This is your opportunity to build a future-proof career in one of Florida's fastest-growing tech hubs.
Responsibilities
- Install, configure, and troubleshoot hardware/software systems
- Provide technical support to employees via phone, email, and in-person
- Monitor network performance and security protocols
- Document technical procedures and create knowledge base articles
- Collaborate with senior engineers on complex system issues
- Participate in ongoing skills development training sessions
Qualifications
- High school diploma or equivalent required
- Basic computer literacy and problem-solving skills
- Strong communication and customer service abilities
- Willingness to obtain CompTIA A+ certification during employment
- Ability to lift 25 lbs and work in a server environment
- Valid Florida driver's license preferred
- Pass background check and drug screening