Job Description
Join our dynamic team as an Entry-Level IT Support Specialist and kickstart your career in technology! We provide comprehensive hands-on training, mentorship, and a clear growth path for motivated individuals. No prior experience required—just a passion for learning and problem-solving. You'll gain valuable skills in network administration, cybersecurity basics, and system troubleshooting while supporting our clients' digital infrastructure.
Our Detroit-based company offers a collaborative work environment, competitive benefits, and opportunities for advancement. If you're ready to launch a rewarding tech career with full training provided, apply today!
Responsibilities
- Provide technical support via phone, email, and in-person for hardware/software issues
- Install, configure, and maintain computer systems and networks
- Document technical procedures and create knowledge base articles
- Collaborate with senior technicians to resolve complex problems
- Conduct regular system updates and security patches
- Train end-users on new technologies and best practices
- Monitor system performance and report anomalies
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and problem-solving skills
- Strong communication and customer service abilities
- Ability to learn technical concepts quickly
- Comfortable working with Windows and macOS environments
- Valid driver's license (for occasional client visits)
- Passion for technology and continuous learning
- Team player with positive attitude