Job Description
Launch your career in IT with comprehensive training from TechForward Solutions! We're seeking motivated entry-level candidates for our IT Support Specialist program. No prior experience required – we provide paid hands-on training in networking, cybersecurity, and cloud technologies. Join our dynamic Jacksonville team and gain real-world experience while earning competitive benefits and growth opportunities.
Responsibilities
- Install and configure hardware/software systems under mentorship
- Provide tier-1 technical support to internal/external clients
- Monitor network performance and troubleshoot connectivity issues
- Document technical procedures and maintain system documentation
- Collaborate with senior engineers on complex IT projects
- Participate in ongoing training to develop technical expertise
Qualifications
- High school diploma or equivalent required
- Basic computer literacy and problem-solving skills
- Strong desire to learn technical systems
- Excellent communication and customer service abilities
- Ability to work flexible hours including occasional weekends
- Must pass background check and drug screening
- CompTIA A+ certification preferred (not required)