Job Description
Launch your tech career tomorrow with our comprehensive training program! Nexus Innovations Group is seeking motivated individuals for entry-level IT support roles in San Francisco. No prior experience required – we provide paid hands-on training in cybersecurity fundamentals, system troubleshooting, and cloud technologies. Enjoy competitive compensation, career advancement pathways, and a collaborative environment in the heart of SF's tech district.
Why Join Us?
- 6-week paid training program with certifications
- Direct hire opportunity upon completion
- Health benefits and 401(k) matching
- Modern downtown workspace near BART
Responsibilities
- Provide tier-1 technical support to enterprise clients
- Install and configure hardware/software systems
- Document troubleshooting procedures and solutions
- Collaborate with senior engineers on complex issues
- Participate in ongoing skills development workshops
- Maintain security protocols for client data
- Support cloud infrastructure monitoring tasks
Qualifications
- High school diploma or equivalent (required)
- Basic computer literacy and internet navigation skills
- Strong problem-solving abilities and attention to detail
- Excellent verbal communication skills
- Ability to learn technical concepts quickly
- Reliable transportation to downtown SF location
- Passion for technology and customer service
- Willingness to obtain CompTIA A+ certification