Job Description
Start your tech career with paid training and weekly pay in Milwaukee or remotely! Career Launchpad Inc. is seeking motivated Entry-Level Tech Support Specialists to join our growing team. No prior experience required – we provide comprehensive training on industry-leading tools and systems. Enjoy flexible remote work options while building valuable skills in IT support, troubleshooting, and customer service. Apply today and receive your first paycheck in just 14 days!
Responsibilities
- Provide technical support via phone, chat, and email for hardware/software issues
- Diagnose and resolve network connectivity problems
- Install and configure operating systems and applications
- Create and maintain user documentation and knowledge base articles
- Collaborate with senior engineers on complex troubleshooting cases
- Document all interactions and resolutions in ticketing systems
- Participate in weekly training sessions to enhance technical skills
Qualifications
- High school diploma or equivalent (college preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving and critical thinking abilities
- Excellent written and verbal communication skills
- Ability to work independently and manage time effectively
- Willingness to learn new technologies and systems
- Reliable internet connection for remote work
- Customer service mindset with patience and empathy