Job Description
Launch your career with Nexus Innovations! We're seeking motivated Entry-Level Tech Associates for our Seattle headquarters. No experience necessary—comprehensive paid training provided to transform you into a tech professional. Join a collaborative team where innovation meets growth, and build foundational skills in cloud computing, cybersecurity, and IT support. Enjoy competitive benefits, mentorship from industry experts, and clear advancement pathways. Your journey to tech excellence starts here!
Responsibilities
- Complete intensive 8-week paid training program covering core tech competencies
- Provide Tier 1 IT support to enterprise clients via ticketing systems and remote assistance
- Deploy and configure hardware/software solutions following best practices
- Document technical procedures and knowledge base articles
- Collaborate with senior engineers on infrastructure projects
- Participate in cross-functional team meetings and innovation sprints
- Adhere to cybersecurity protocols and compliance standards
Qualifications
- High school diploma or equivalent (college degree preferred but not required)
- Strong problem-solving abilities and analytical mindset
- Basic computer literacy and willingness to learn technical systems
- Excellent communication skills and customer service orientation
- Ability to work in fast-paced environments with multiple deadlines
- Passion for technology and self-driven learning approach
- Valid driver's license and reliable transportation (for occasional on-site visits)