Job Description
Launch your tech career with our comprehensive paid training program! TechLaunch Careers is seeking motivated individuals for entry-level IT Support Specialist roles in Columbus, OH. No prior experience required – we provide hands-on training in networking, security, and system administration. Join our collaborative team and gain industry-recognized certifications while building a foundation for long-term growth. Enjoy competitive benefits, mentorship opportunities, and a clear path to advancement.
Responsibilities
- Provide first-tier technical support via phone, email, and in-person
- Install, configure, and troubleshoot hardware/software systems
- Document IT processes and maintain service desk tickets
- Participate in cross-departmental IT projects
- Execute network security protocols and system updates
- Deliver user training on new technologies
- Collaborate with senior engineers on complex issues
Qualifications
- High school diploma or equivalent (degree preferred)
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- Basic computer literacy (Windows, Microsoft Office)
- Ability to learn technical concepts quickly
- Customer service mindset with patience
- Willingness to obtain CompTIA A+ certification
- Reliable transportation to Columbus office