Job Description
Launch your tech career with industry-leading training! TechSolutions Inc. is seeking motivated Entry Level IT Support Specialists to join our dynamic Houston team. No prior experience required – we provide comprehensive paid training covering network administration, cybersecurity basics, and cloud technologies. Enjoy a collaborative environment with mentorship from senior engineers, competitive benefits, and clear growth paths into specialized IT roles. Our modern downtown Houston office offers flexible work arrangements and a culture that values innovation and continuous learning.
Responsibilities
- Provide Tier 1 technical support for hardware/software issues via phone, email, and chat
- Deploy and configure new workstations and network equipment
- Document IT procedures and maintain knowledge base articles
- Assist with system monitoring and security patching
- Collaborate with cross-functional teams on IT projects
- Participate in ongoing training to develop technical expertise
Qualifications
- High school diploma or equivalent (technical degree preferred)
- Basic computer literacy and troubleshooting skills
- Strong problem-solving and communication abilities
- Ability to learn technical concepts quickly
- Customer service mindset with patience and empathy
- Willingness to obtain CompTIA A+ certification during training
- Valid Texas driver's license (for occasional site visits)