Job Description
Launch your career in technology with our comprehensive training program! TechGrowth Solutions is seeking motivated entry-level professionals to join our IT Support team in Dallas. No prior experience required – we provide paid hands-on training covering network administration, cybersecurity fundamentals, and system troubleshooting. Enjoy a collaborative environment with mentorship from industry experts and clear career progression paths. Our modern downtown office offers flexible work arrangements and a competitive benefits package including health insurance, 401k matching, and professional development stipends.
Responsibilities
- Provide Tier 1 technical support to internal staff via phone, email, and in-person
- Install, configure, and maintain hardware/software systems
- Document technical issues and resolutions in ticketing system
- Participate in cross-departmental IT projects
- Assist with cybersecurity protocols and data protection measures
- Collaborate with senior team members on system optimization
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving abilities and attention to detail
- Excellent verbal and written communication skills
- Ability to work independently and in team environments
- Willingness to complete mandatory 8-week training program
- Valid driver's license (for occasional equipment deliveries)