Job Description
Join our dynamic team as an Entry Level IT Support Specialist! We're urgently hiring motivated individuals in Seattle with no prior experience required. Our comprehensive training program will equip you with industry-leading skills in network administration, cybersecurity basics, and cloud technologies. Enjoy competitive benefits, career growth opportunities, and a collaborative work environment in the heart of Seattle's tech hub.
Responsibilities
- Provide technical support to employees via phone, email, and in-person
- Install, configure, and troubleshoot hardware/software systems
- Document IT procedures and maintain service desk tickets
- Collaborate with senior engineers on complex technical issues
- Participate in ongoing training to master new technologies
- Support network security protocols and system backups
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and problem-solving aptitude
- Strong communication and customer service skills
- Ability to learn technical concepts quickly
- Valid driver's license (for occasional site visits)
- Passion for technology and continuous learning
- U.S. work authorization required