Job Description
Launch your tech career with our comprehensive training program! NexusTech Solutions is seeking motivated Entry-Level IT Support Specialists for full-time roles based in Denver or remote across Colorado. No prior experience required – we provide all necessary training to transform you into a confident IT professional. Join our innovative team and gain hands-on experience with cutting-edge technologies while enjoying competitive benefits and growth opportunities.
Responsibilities
- Provide technical support via phone, email, and remote assistance to resolve user issues
- Install, configure, and troubleshoot hardware/software systems
- Document incidents and solutions in our service management system
- Collaborate with senior technicians on complex technical challenges
- Participate in ongoing training modules to expand technical expertise
- Assist with network monitoring and security protocols
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and troubleshooting skills
- Strong problem-solving abilities and attention to detail
- Excellent written and verbal communication skills
- Ability to learn quickly and adapt to new technologies
- Customer service mindset with patience and empathy
- Valid driver's license (for on-site Denver support)