Job Description
Launch your tech career in Nashville with our comprehensive training program! TechNash Solutions is seeking motivated individuals for our Entry-Level IT Support Specialist role. No prior experience required – we provide all necessary training to transform you into a confident tech professional. Join our innovative team and gain hands-on experience with cutting-edge technologies while serving Nashville's growing business community.
What You'll Gain:
- Industry-recognized certifications
- Mentorship from senior engineers
- Real-world project experience
- Career advancement pathways
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Assist with network troubleshooting and security protocols
- Document technical procedures and knowledge base articles
- Collaborate with cross-functional teams on IT projects
- Conduct system maintenance and updates
- Train end-users on new technologies
- Participate in rotational training modules
Qualifications
- High school diploma or equivalent (degree preferred)
- Basic computer literacy (Windows OS, internet navigation)
- Strong problem-solving and analytical skills
- Excellent written and verbal communication
- Ability to learn technical concepts quickly
- Customer service mindset with patience
- Valid driver's license (for occasional site visits)
- Passion for technology and continuous learning