Job Description
Launch your tech career with comprehensive training! TechAdvance Solutions is seeking motivated Entry-Level IT Support Specialists in Dallas. No prior experience required – we provide paid training on industry-leading tools and systems. Join our dynamic team in a hybrid work environment and gain hands-on experience with cybersecurity, cloud platforms, and network infrastructure. Enjoy competitive benefits, career growth opportunities, and mentorship from industry experts.
Responsibilities
- Participate in paid training programs covering IT fundamentals, cybersecurity protocols, and cloud technologies
- Provide technical support to clients via phone, email, and remote assistance
- Install, configure, and troubleshoot hardware/software systems
- Document technical issues and resolutions using ticketing systems
- Collaborate with senior technicians on complex infrastructure projects
- Adhere to company security policies and compliance standards
- Complete certification exams sponsored by the company
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and troubleshooting skills
- Strong problem-solving and communication abilities
- Ability to learn technical concepts quickly
- Customer service mindset and patience
- Valid driver's license (for occasional on-site visits)
- Pass background check and drug screening
- Self-motivated with eagerness to grow in IT field