Job Description
Join our award-winning IT team at NexusTech Solutions, where we invest in talent! We're seeking motivated individuals for our fully paid training program leading to permanent roles as IT Support Specialists. No prior experience required – we provide comprehensive technical training in network administration, cloud systems, and cybersecurity protocols. Our Chicago headquarters offers a collaborative environment with career growth paths and competitive benefits.
Responsibilities
- Provide Tier 1/2 technical support to enterprise clients
- Install, configure, and troubleshoot Windows/macOS systems
- Manage network infrastructure and cloud services
- Document technical procedures and incident reports
- Collaborate with senior engineers on complex issues
- Participate in ongoing skills development sessions
Qualifications
- High school diploma or equivalent required
- Strong problem-solving and communication skills
- Basic computer literacy (OS, browsers, office suites)
- Ability to learn technical concepts quickly
- Customer service mindset with patience
- Valid driver's license preferred