Job Description
Launch your career in technology with our comprehensive training program! TechGrowth Solutions is seeking motivated Entry-Level IT Support Specialists in Charlotte, NC. No prior experience required – we provide all necessary training to transform you into a tech professional. Join our innovative team and gain hands-on experience with network administration, cybersecurity fundamentals, and cloud technologies. Enjoy competitive compensation, full benefits, and clear career advancement paths. Perfect for recent graduates or career changers passionate about technology.
Responsibilities
- Install, configure, and troubleshoot hardware/software systems
- Provide user support via ticketing systems and remote assistance
- Document technical processes and maintain system documentation
- Collaborate with senior engineers on infrastructure projects
- Participate in ongoing training modules to build technical expertise
- Support cybersecurity best practices across company networks
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving and communication abilities
- Willingness to learn technical concepts through structured training
- Customer service mindset and patience with technical issues
- Ability to work independently and in team environments