Job Description
Launch your tech career with industry-leading training! TechSolutions Inc. is seeking motivated entry-level IT Support Specialists to join our Boston team. No prior experience required – we provide comprehensive paid training covering networking, security, and cloud technologies. Enjoy competitive benefits, career advancement opportunities, and a collaborative work environment in downtown Boston. Join us to build a future-proof career in one of America's top tech hubs!
Responsibilities
- Provide technical support to employees via phone, email, and in-person
- Install, configure, and troubleshoot hardware/software systems
- Document IT issues and resolutions in ticketing systems
- Assist with network security protocols and best practices
- Collaborate with senior IT staff on infrastructure projects
- Participate in ongoing training to maintain technical certifications
Qualifications
- High school diploma or equivalent (college preferred)
- Basic computer literacy and troubleshooting skills
- Strong problem-solving and communication abilities
- Ability to learn technical concepts quickly
- Customer service mindset and patience
- Valid driver's license (for occasional site visits)
- Passion for technology and continuous learning