Job Description
Join TechStart Solutions Inc. as an Entry Level IT Support Specialist and start your career in technology tomorrow! We're seeking motivated individuals to provide critical technical support to our growing client base. This immediate hire opportunity offers comprehensive training and a clear path for career advancement in Indianapolis's thriving tech sector. Work alongside industry experts while developing hands-on skills in network administration, system troubleshooting, and cybersecurity fundamentals. Enjoy competitive benefits, flexible scheduling options, and a collaborative work environment designed for professional growth.
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop/laptop systems and peripherals
- Document technical issues and resolutions using ticketing systems
- Assist with cybersecurity protocols and data protection measures
- Collaborate with senior IT staff on infrastructure projects
- Train end-users on new technology implementations
- Monitor system performance and report anomalies
Qualifications
- High school diploma or equivalent; technical certification preferred (CompTIA A+, Google IT Support)
- Basic understanding of Windows/macOS operating systems
- Strong problem-solving and communication skills
- Ability to work independently and in team environments
- Customer service experience or technical support background
- Valid driver's license for occasional on-site visits
- Willingness to complete company-sponsored training