Job Description
Immediate Opening: Start Tomorrow! Join our dynamic tech team in Boston as an Entry Level IT Support Specialist. We're urgently hiring passionate individuals ready to kickstart their careers in a fast-paced environment. No experience necessary – we provide comprehensive training!
At TechGrowth Solutions, we believe in nurturing talent. This full-time role offers competitive benefits, growth opportunities, and the chance to work with cutting-edge technology. Don't miss this rare opportunity to launch your career tomorrow!
Responsibilities
- Provide first-level technical support to employees via phone, email, and in-person
- Install, configure, and troubleshoot hardware/software systems
- Document technical issues and resolutions in IT service management tools
- Collaborate with senior IT staff on infrastructure projects
- Maintain inventory of IT assets and peripherals
- Assist with cybersecurity best practices implementation
- Participate in after-hours on-call rotation (rotating schedule)
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic understanding of computer systems and networking
- Excellent problem-solving and communication skills
- Ability to learn technical concepts quickly
- Customer service mindset with patience and professionalism
- Willingness to obtain CompTIA A+ certification within 6 months
- Valid driver's license (required for occasional equipment pickups)