Job Description
Launch your tech career with our comprehensive paid training program! TechGrowth Solutions is seeking motivated individuals for our Entry-Level IT Support Specialist position in Seattle. No prior experience required – we provide hands-on training in network administration, cybersecurity fundamentals, and cloud technologies. Join our dynamic team and gain industry-recognized certifications while earning a competitive salary.
Our 12-week paid training program includes mentorship from senior engineers, real-world project experience, and guaranteed full-time placement upon completion. Enjoy modern benefits, flexible scheduling options, and a collaborative work environment in Seattle's thriving tech hub.
Responsibilities
- Provide Tier 1 technical support to internal and external clients
- Install, configure, and troubleshoot hardware/software systems
- Document IT processes and create knowledge base articles
- Collaborate with cross-functional teams on infrastructure projects
- Participate in security audits and compliance activities
- Maintain inventory of IT assets and equipment
- Deliver exceptional customer service with SLA adherence
Qualifications
- High school diploma or equivalent (college degree preferred)
- Strong problem-solving and analytical abilities
- Basic understanding of computer systems and networks
- Excellent written and verbal communication skills
- Ability to work independently and in team environments
- Valid driver's license and reliable transportation
- Pass background check and drug screening
- Must be authorized to work in the United States