Job Description
Launch your career in technology with our comprehensive paid training program! No experience needed – we're seeking motivated individuals in Charlotte, NC to become certified IT Support Specialists. Our 12-week program combines classroom learning, hands-on labs, and mentorship from industry experts. You'll gain certifications in CompTIA A+ and Microsoft Azure Fundamentals while earning a competitive salary during training. Join our team of innovators and build a future-proof career in one of America's fastest-growing tech hubs.
Responsibilities
- Complete 12-week paid technical training curriculum including hardware/software troubleshooting
- Earn CompTIA A+ and Microsoft Azure Fundamentals certifications
- Provide tier-1 desktop support for enterprise clients
- Document technical issues and resolutions using ITSM tools
- Collaborate with senior engineers on complex network solutions
- Participate in weekly skill development workshops
- Maintain 95%+ customer satisfaction metrics post-training
Qualifications
- High school diploma or equivalent (technical certification a plus)
- Passion for technology and willingness to learn
- Strong problem-solving and communication skills
- Ability to work in fast-paced team environments
- Basic computer literacy (Windows OS, internet navigation)
- Reliable transportation to our Charlotte training center
- Commitment to completing certification requirements
- Valid North Carolina driver's license (if applicable to role)