Job Description
Launch your tech career with our comprehensive paid training program! TechGrowth Solutions is seeking motivated individuals to join our IT Support team in Cleveland. No prior experience required – we provide all necessary training while you earn a competitive salary. This full-time position includes hands-on experience with network administration, cybersecurity fundamentals, and client support systems. Our structured 12-week curriculum combines classroom learning with real-world projects, ensuring you job-ready skills upon completion. Join our innovative team and grow your career in one of Ohio's fastest-growing tech sectors!
Responsibilities
- Install, configure, and troubleshoot hardware/software systems
- Provide technical support to internal staff via phone, email, and in-person
- Document IT issues and maintain accurate service records
- Participate in cybersecurity best practices training
- Collaborate with senior technicians on complex system upgrades
- Assist in network monitoring and maintenance tasks
- Complete weekly training modules and certification milestones
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving and communication abilities
- Willingness to learn technical concepts quickly
- Reliable transportation to our downtown Cleveland facility
- Ability to work 40 hours/week during training period
- Pass background and drug screening
- Valid driver's license (for occasional off-site support)