Job Description
Join our dynamic IT team in Milwaukee and kickstart your career with comprehensive paid training! TechSolutions Inc. is seeking motivated Entry Level IT Support Specialists to provide exceptional technical assistance to our clients. This role offers a structured 12-week training program covering networking, security, and system administration. Enjoy competitive benefits, mentorship from industry experts, and clear growth pathways into specialized IT roles. No prior experience required – we invest in passionate learners!
What We Offer:
• Fully paid technical certification program
• Mentorship from senior engineers
• Health/dental/vision insurance
• 401(k) with company match
• Flexible work environment
Responsibilities
- Provide Tier 1 technical support via phone, email, and chat
- Install and configure hardware/software systems
- Document technical issues and solutions in CRM
- Collaborate with team to resolve complex IT problems
- Conduct routine system maintenance and updates
- Participate in ongoing skills development sessions
- Support network security protocols and best practices
Qualifications
- High school diploma or equivalent (required)
- Basic computer literacy and problem-solving skills
- Strong communication and customer service aptitude
- Ability to learn technical concepts quickly
- Valid driver's license (for occasional site visits)
- Associate's degree in IT preferred but not required
- Passion for technology and continuous learning