Job Description
Launch your tech career in Pittsburgh with our paid training program! TechFuture Solutions Inc. is urgently seeking motivated Entry-Level IT Support Specialists to join our growing team. No prior experience required – we provide comprehensive paid training to transform you into a confident IT professional. Enjoy competitive benefits, career growth opportunities, and a collaborative work environment. Perfect for recent graduates or career changers passionate about technology. Apply today to start your journey!
Responsibilities
- Provide technical support to employees via phone, email, and in-person
- Install, configure, and troubleshoot hardware/software systems
- Document IT issues and resolutions in ticketing systems
- Assist with network security protocols and data backups
- Collaborate with senior IT staff on system upgrades
- Train end-users on new technologies and best practices
Qualifications
- High school diploma or equivalent (college preferred)
- Basic computer literacy and troubleshooting skills
- Strong problem-solving and communication abilities
- Ability to learn technical concepts quickly
- Customer service mindset with patience and empathy
- Valid driver's license (occasional site visits required)