Job Description
Launch your career in technology with our comprehensive paid training program! TechGrowth Solutions is seeking motivated individuals for our Entry-Level IT Support Specialist position based in Minneapolis, MN. This full-time remote role offers hands-on training in network administration, cybersecurity fundamentals, and cloud technologies. No prior experience required – we provide all necessary certifications and mentorship to build your expertise.
Join our collaborative team of tech professionals and gain exposure to enterprise-level systems while working remotely. Our training curriculum includes 8 weeks of paid instruction followed by ongoing professional development. Enjoy competitive benefits, flexible scheduling, and a clear career growth path into senior technical roles.
Responsibilities
- Provide remote technical support for hardware/software issues via ticketing system
- Implement security protocols and best practices for data protection
- Assist with network troubleshooting and system maintenance
- Document technical procedures and knowledge base articles
- Collaborate with cross-functional teams on IT projects
- Participate in continuous training modules and certification programs
- Monitor system performance and report potential vulnerabilities
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving abilities and attention to detail
- Excellent written and verbal communication skills
- Ability to learn technical concepts quickly
- Self-motivated with time management skills
- Comfortable working independently in remote environment
- Valid driver's license (for occasional on-site visits)