Job Description
Launch your tech career with zero experience required! TechGrowth Solutions offers comprehensive paid training for motivated individuals seeking full-time roles in IT Support. Our Raleigh-based program combines classroom instruction with hands-on mentorship to build essential technical skills. Enjoy competitive benefits, career advancement opportunities, and a supportive team environment. No prior tech background needed—just your eagerness to learn and grow!
Responsibilities
- Provide tier-1 technical support to internal and external clients
- Install, configure, and troubleshoot hardware/software systems
- Document technical issues and resolutions in ticketing systems
- Collaborate with senior engineers on complex problem-solving
- Participate in ongoing training modules to expand technical expertise
- Adhere to IT security protocols and compliance standards
Qualifications
- No prior experience required—open to career changers
- High school diploma or equivalent (degree preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication
- Ability to learn quickly in a fast-paced environment
- Valid driver's license (for occasional site visits)