Job Description
Join our dynamic team as an Entry Level IT Support Specialist in sunny San Jose! We're urgently hiring motivated individuals with no prior experience – we provide comprehensive paid training to launch your career in technology. Enjoy competitive compensation, benefits, and a collaborative environment where growth is prioritized. Perfect for recent graduates and career changers eager to build skills in networking, security, and system administration.
Responsibilities
- Provide technical support to employees via phone, email, and in-person troubleshooting
- Diagnose and resolve hardware/software issues including Windows/macOS systems
- Install, configure, and maintain network infrastructure and peripherals
- Document technical procedures and maintain accurate asset inventories
- Collaborate with senior team on cybersecurity protocols and best practices
- Participate in ongoing training to develop technical expertise
Qualifications
- High school diploma or equivalent; technical certification preferred
- Basic knowledge of computer hardware, operating systems, and networking
- Strong problem-solving abilities and customer service mindset
- Ability to learn technical concepts quickly during paid training
- Excellent verbal/written communication skills
- Valid California driver's license for occasional site visits
- Pass background check and drug screening