Job Description
Are you looking to kickstart a career in the booming technology sector? Apex Tech Solutions is currently seeking ambitious Entry Level IT Support Specialists to join our dynamic team in Austin, Texas. We offer comprehensive paid training programs designed to get you certified and ready to work within weeks.
As a key member of our support team, you will assist in maintaining our client's IT infrastructure, resolve technical issues, and provide exceptional customer service. We believe in growing our own talent, so we provide all the tools and mentorship you need to succeed in this fast-paced environment.
Why Join Us?
- Zero Experience Required: We train you from the ground up.
- Competitive Pay: Earn a great income while you learn.
- Career Growth: Clear pathways to Senior and Management roles.
Responsibilities
- Assist in diagnosing and resolving hardware and software technical issues for clients.
- Perform system maintenance and perform routine IT troubleshooting.
- Document technical issues and resolutions in the ticketing system.
- Provide remote and on-site support to ensure client satisfaction.
- Collaborate with the senior team to learn new technologies and best practices.
Qualifications
- High School Diploma or GED required.
- Strong desire to learn and work in a technology environment.
- Excellent verbal and written communication skills.
- Basic computer literacy (typing, navigating the web, email).
- Ability to work flexible hours and handle multiple tasks.