Job Description
Launch your career in technology with our comprehensive paid training program! Zero experience required – we'll teach you everything needed to succeed as an IT Support Specialist. Enjoy 100% remote work flexibility while growing your skills with industry experts. Join our diverse team serving North Carolina clients and build a future-proof career in high-demand IT. Apply today to start your journey!
Responsibilities
- Provide remote technical support via phone, chat, and email
- Diagnose and resolve hardware/software issues
- Document troubleshooting steps and solutions
- Collaborate with senior engineers on complex problems
- Complete certification training modules weekly
- Assist with network security protocols
- Participate in team knowledge-sharing sessions
Qualifications
- No prior IT experience required
- High school diploma or equivalent
- Strong problem-solving abilities
- Excellent written and verbal communication
- Self-motivated with learning agility
- Reliable home office setup with internet
- Basic computer proficiency (Windows OS)
- Ability to work independently remotely