Job Description
Are you ready to kickstart your career in technology?
IndyTech Solutions is seeking a motivated Entry Level IT Support Specialist to join our rapidly growing team in Indianapolis. We offer an immediate start for driven candidates looking to build a future in IT infrastructure, network administration, and customer support.
In this role, you will work alongside senior engineers to resolve technical issues, support our internal workforce, and learn the ins and outs of enterprise-level IT systems. No prior experience is required—just a hunger to learn and a willingness to work hard.
Responsibilities
- Provide first-level technical support and troubleshooting for hardware, software, and network issues.
- Assist in the setup, configuration, and maintenance of computer systems and peripherals.
- Respond to help desk tickets and phone inquiries in a professional and timely manner.
- Collaborate with the IT team to implement new software deployments and security patches.
- Maintain accurate records of technical issues and resolutions in our ticketing system.
- Conduct basic hardware upgrades and inventory management.
Qualifications
- High school diploma or equivalent (Bachelor’s degree in Computer Science or related field is a plus).
- Familiarity with basic computer components and operating systems (Windows/macOS).
- Strong problem-solving skills and attention to detail.
- Excellent communication skills with the ability to explain technical concepts to non-technical users.
- Reliable transportation and the ability to work in a dynamic office environment.
- Willingness to obtain relevant IT certifications (we provide sponsorship).