Job Description
Launch your tech career with TechNova Solutions – we're urgently hiring Entry-Level IT Support Specialists across California! This is your golden ticket to join a fast-growing tech leader with immediate start dates. No experience? No problem! We provide comprehensive training and mentorship to transform motivated newcomers into tech professionals.
What You'll Gain:
- Industry-leading certification programs (CompTIA A+, Microsoft 365)
- Career advancement pathways to senior roles
- Comprehensive health benefits (Day 1 eligibility)
- Flexible hybrid work arrangements
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Manage service tickets and document resolutions
- Deploy and configure workstations across departments
- Conduct user training on new systems/tools
- Monitor network security and performance metrics
- Collaborate with senior engineers on complex projects
- Participate in 24/7 on-call rotation (rotational schedule)
Qualifications
- High school diploma or equivalent (Bachelor's preferred)
- Basic understanding of Windows/macOS operating systems
- Customer service mindset with strong communication skills
- Ability to troubleshoot hardware/software issues logically
- Willingness to learn new technologies quickly
- Valid California driver's license (for site visits)
- CompTIA A+ certification (or commitment to obtain within 6 months)