Job Description
Join our dynamic IT team in Las Vegas and launch your tech career! InnovateTech Solutions is seeking motivated entry-level IT professionals to provide essential technical support to our growing client base. This immediate hire role offers hands-on experience with cutting-edge technologies while delivering exceptional customer service. You'll be part of a collaborative environment where your skills will be nurtured and expanded through mentorship and real-world projects. If you're passionate about technology and eager to grow, this is your opportunity to make an immediate impact in the Las Vegas tech scene.
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Install, configure, and troubleshoot Windows and macOS systems
- Manage user accounts and permissions in Active Directory
- Document technical issues and resolutions in ticketing systems
- Assist with cybersecurity best practices and data protection protocols
- Collaborate with senior IT staff on infrastructure projects
- Deliver clear technical guidance to non-technical staff
Qualifications
- Associate's degree in IT, Computer Science, or related field
- CompTIA A+ certification or equivalent experience
- Basic knowledge of networking concepts (TCP/IP, DNS, DHCP)
- Experience with Microsoft Office 365 and cloud applications
- Strong problem-solving and customer service skills
- Ability to work independently and as part of a team
- Valid driver's license and reliable transportation