Job Description
Join Our Tech Revolution in Seattle! InnovateTech Solutions is seeking passionate entry-level IT professionals to join our dynamic team immediately. As a rapidly growing tech hub, Seattle offers unparalleled opportunities for career growth in the heart of the Pacific Northwest's booming tech scene. We provide comprehensive training, mentorship from industry veterans, and a collaborative environment where your skills will directly impact our clients' digital transformation.
What We Offer:
- Competitive salary with performance-based bonuses
- Full benefits package (medical/dental/vision)
- Professional development budget
- Flexible hybrid work schedule
- Access to cutting-edge technology
Responsibilities
- Provide Tier 1 technical support for hardware/software issues across 500+ endpoints
- Deploy and configure Windows/macOS workstations and mobile devices
- Monitor and maintain network infrastructure using tools like SolarWinds and Nagios
- Document IT processes and create knowledge base articles
- Collaborate with cross-functional teams on IT projects
- Participate in 24/7 on-call rotation (1 week/month)
- Assist with cybersecurity initiatives including vulnerability assessments
- Support cloud services (Azure/O365) administration tasks
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- CompTIA A+ or Network+ certification preferred
- Basic understanding of Active Directory and Group Policy
- Experience with helpdesk ticketing systems (ServiceNow/Jira)
- Strong troubleshooting skills for Windows/macOS environments
- Excellent written and verbal communication abilities
- Ability to lift 30lbs for equipment deployments
- Valid driver's license for occasional site visits