Job Description
Join InnovateTech Solutions as an Entry-Level IT Support Specialist and launch your career in technology! We're seeking passionate tech enthusiasts ready to provide exceptional support to our growing client base in Virginia Beach. This immediate opening offers hands-on experience with cutting-edge systems while working alongside industry veterans. Enjoy competitive compensation, comprehensive benefits, and a clear career growth path in our collaborative, forward-thinking environment. If you're eager to learn and contribute to a dynamic tech team, apply today!
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop systems and peripherals
- Document IT processes and maintain accurate service records
- Collaborate with senior engineers on complex system deployments
- Deliver user training on new technologies and best practices
- Monitor system health and perform routine maintenance tasks
- Adhere to IT security protocols and compliance standards
Qualifications
- Associate's degree in IT or related field OR equivalent experience
- Basic knowledge of Windows OS, networking fundamentals, and hardware troubleshooting
- Strong problem-solving abilities and customer service orientation
- CompTIA A+ or similar certification preferred (not required)
- Ability to work flexible hours including occasional on-call duties
- Valid driver's license and reliable transportation
- US citizenship or permanent residency required