Job Description
Launch your tech career with TechSolutions Columbus! We're seeking passionate entry-level IT professionals to join our dynamic team immediately. As an IT Support Specialist, you'll be the backbone of our digital infrastructure, ensuring seamless operations across 500+ endpoints. Our award-winning culture combines mentorship, cutting-edge projects, and rapid growth opportunities—perfect for driven newcomers ready to make an impact.
Responsibilities
- Provide Tier 1/2 technical support for hardware, software, and network issues
- Deploy and configure workstations, printers, and mobile devices
- Manage Active Directory accounts and group policies
- Document IT procedures and maintain knowledge base articles
- Collaborate with cybersecurity team on vulnerability remediation
- Support cloud infrastructure (Azure/O365) administration tasks
- Train end-users on security best practices and new technologies
Qualifications
- Associate's degree in IT/Computer Science or equivalent experience
- CompTIA A+ or similar certification preferred (not required)
- Proficiency in Windows OS, networking fundamentals, and hardware troubleshooting
- Strong problem-solving skills with customer service orientation
- Basic scripting knowledge (PowerShell/Bash) a plus
- Ability to lift 30 lbs and work flexible hours
- Valid driver's license for occasional site visits