Job Description
Join Fort Worth Tech Solutions and kickstart your IT career tomorrow! We're seeking motivated entry-level professionals to join our dynamic support team in the heart of Fort Worth. No experience required – we provide comprehensive training and a clear growth path. Enjoy competitive benefits, flexible scheduling, and a collaborative culture where your contributions matter. Start immediately in this fully remote-friendly position with occasional on-site meetings at our modern downtown facility.
Responsibilities
- Provide first-level technical support via phone, email, and chat for hardware/software issues
- Assist with network troubleshooting and basic system administration tasks
- Document all IT incidents and resolutions using ticketing systems
- Collaborate with senior team members on infrastructure projects
- Conduct equipment setup and configuration for new employees
- Maintain inventory of IT assets and software licenses
- Participate in regular training sessions to expand technical knowledge
Qualifications
- High school diploma or equivalent; technical certifications a plus
- Strong problem-solving skills and attention to detail
- Basic knowledge of Windows/macOS operating systems
- Excellent written and verbal communication abilities
- Ability to work independently and as part of a team
- Willingness to learn new technologies quickly
- Reliable transportation for occasional on-site requirements
- Passion for technology and customer service