Job Description
Launch your career in technology with our comprehensive paid training program! TechGrowth Solutions is seeking motivated Entry Level IT Support Specialists to join our dynamic team in Columbus, Ohio. No prior experience required – we provide hands-on training in network administration, cybersecurity fundamentals, and system troubleshooting. Enjoy competitive benefits, career advancement opportunities, and a collaborative work environment where your skills will grow exponentially.
Responsibilities
- Provide technical assistance to employees via phone, email, and in-person support
- Install, configure, and maintain computer hardware, software, and network systems
- Document IT processes and maintain accurate technical documentation
- Collaborate with senior IT staff on infrastructure projects and system upgrades
- Monitor system performance and resolve technical issues promptly
- Train end-users on new software and IT best practices
- Assist with cybersecurity protocols and data protection measures
Qualifications
- High school diploma or equivalent (Bachelor's degree preferred)
- Basic understanding of computer systems and networks
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- Ability to learn technical concepts quickly through training
- Customer service mindset with patience and professionalism
- Willingness to obtain industry certifications (provided by company)
- Valid driver's license and reliable transportation