Job Description
Launch your tech career tomorrow with TechNova Solutions! We're seeking motivated entry-level professionals to join our dynamic IT support team in Arlington, Virginia. No prior experience required – we provide comprehensive training to help you succeed in your first tech role. As an IT Support Specialist, you'll be the backbone of our organization, ensuring seamless operations and exceptional user experiences. This is your opportunity to build foundational skills while working with cutting-edge technology in a supportive environment. Apply today and start your journey toward a rewarding tech career!
Responsibilities
- Provide first-level technical support for hardware, software, and network issues
- Install, configure, and maintain desktop systems and peripherals
- Document technical issues and resolutions in our ticketing system
- Collaborate with senior IT staff on complex troubleshooting tasks
- Conduct user training on new technologies and systems
- Monitor system performance and implement preventive maintenance
- Assist with cybersecurity best practices implementation
Qualifications
- High school diploma or equivalent required; Associate's degree preferred
- Basic understanding of computer hardware and operating systems
- Strong problem-solving and critical thinking abilities
- Excellent written and verbal communication skills
- Customer service mindset with patience and empathy
- Ability to learn quickly and adapt to new technologies
- Valid driver's license and reliable transportation
- Must be available for on-call rotation (minimal frequency)